Security
Your work stays private and only approved people can control the service.
An AI assistant can work with files and connected services. We therefore keep each customer's assistant separate and protect the controls used to look after it.
You also help protect the account: use a unique password, turn on two-step verification, check optional tools before using them, and only add private details a task really needs.
A private area for your work
Each assistant has its own conversations, files, and settings. Another customer's assistant cannot use that area.
Private connection details stay hidden
The details needed to connect your assistant to its AI service are not shown in your browser, conversations, history, or backups. We can block one assistant's connection without affecting another.
Only you control your assistant
You must be signed in with the account that owns an assistant before you can send messages, restart it, or change its settings.
Extra protection for our team
Only approved Syntax Studios team accounts can manage customer services, and every team member must complete a second sign-in step.
Errors do not expose private details
Messages shown on public pages leave out private service replies and secret values. A reference number helps support find the right event safely.
Important changes are recorded
We record sign-ins, team actions, assistant setup, and control changes so we can investigate unexpected activity.
Start with one assistant